Makita LXT702 18-Volt, Great Tools Set for the..
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Great Tools Set for the Price, Needs Better Packaging
I received this product via free shipping, and like the other reviewers, mine was poorly packaged. No box in a box, just the mfr box. Corners were dented, box was torn up, looked like it had been dropped on one end a few times. Inside, I found all the tools, but some of the items had shifted and were scuffed up a bit. Some items were floating around, like the screwdriver bit, and the sawsall bit.
However, all the tools functioned properly, and I got this set for a good price. These are top quality tools. Even the radio sounds decent, with a aux input for a MP3 player. Would have been nicer if the radio played CD’s, but it doesn’t.
For the price, this is a great deal, so just refuse the package if it arrives beat up so you can avoid the return shipping charges and get another one.
A little unrelated, but when I first found this item it was priced at $494, but when I checked out about two hours later, the unadvertised “sale” on this item ended, and the price went up to $549. Called Amazon directly, and they wouldn’t budge. A little cheesy in my opinion, but still a good deal at the new price.
Would be a five star with sturdier packaging.
Update (2/9/2012):
The featured review for this product, Makita LXT702 18-Volt LXT Lithium-Ion Cordless Combo Kit, 7-Piece Tools & Hardware, was written by Misti H.
The average rating for this item is out of 5 stars, according to 3 reviews.
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Tags: 18 volt, combo, combo packs, cordless, cordless combo, cordless drill, cordless tools, drill, lithium-ion, lxt, makita, makita lxt702
Posted on: May 19, 2010
Filed under: Reviews
Reviews (3)
Z. Khan
April 10th, 2010 at 6:31 am
Great Package
Great combination for the price. I’m a landlord with 16 apt to fix and maintain. I did a lot of research before settling on this combo. I’ve been using them for about 3 weeks now and they’re great. The circular saw is light and powerful, the impact drill is amazing, I used the grinder to cut tiles and it works great. Some of the other reviews mentioned poor packaging, mine came very well packed with packing material all around. Maybe amazon got the message and improved it. This combo is great for starters or even veteran professionals. I definitely recommend it.
Gary Liegler
May 9th, 2010 at 12:56 am
Nice Set but, poorly packaged.
I just received the Makita LXT702 in the mail today. The tools are great, but the set came poorly packaged in a light cardboard box with pictures of the product on the outside. After opening the box, I discovered that the grinder and one battery were missing. Amazon will exchange the product for a new one, but I am responsible for the return shipping. This box is large and heavy (54 lbs) and is going to cost over $50 to ship back. Do yourself a favor and learn from my mistake. Buy the product locally so you know you will get what you pay for!
Update - Amazon ended up taking care of my problem, and I got a full set sent to me without paying the return postage. I tried to resolve the problem by using the automated process for exchanging items. After several messages back and forth with Amazon Customer Service, I decided to click on the “Call Me” button to speak directly with a Customer Service Representative. My phone rang immediately, and had the problem resolved within 15 minutes. Apparently, when a product arrives missing parts, it is considered defective and Amazon will pay for the return shipping to replace the set.
If you buy the set, just make sure you check the contents before you sign for it. The packaging is really light duty for this heavy set of tools. But for the price, it’s worth the wait. I could not find it locally for a price even close to Amazon.
Misti H
May 15th, 2010 at 8:50 pm
Great Tools Set for the Price, Needs Better Packaging
Rated 4 stars.
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