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Not so good for the long run

I bought this just over a year ago and we’ve used it extensively. As long as you do soups and very moist meats (lots of liquids) it works fine. It is much too hot for most slow cooking and it will dry out foods on the warm setting.

Even with all of that, I got used to using it. However, the handle to the lid just broke off today and you must buy a whole new lid if you are out of warranty. That is $18.00!!! Rival says that this isn’t a known issue and so maybe I’m the unlucky one. Also, when I called customer support, they were very unwilling to give me information about this problem. It seemed to me that they are aware of it, but don’t want it publicized. When I asked the rep how long she had worked there, she replied that she couldn’t give me that information because of “security concerns”. I just wanted to know what level of experience she had!

If you are not going to leave it alone for very long or you only cook with lots of liquids, this may work out for you as it did for me for a year. If you want to have a long lasting more versatile slow cooker, you should probably look elsewhere. And after reading the reviews on most of the other Rival crockpots, I have decided that my initial feelings were justified and I will take Rival products out of my considerations.

Update (5/19/2012): This item is currently on sale here for the lowest price I’ve seen. I also found some auctions for this item here.

The featured review for this product, Crockpot SCVP600-W Oval 6-Quart Smart-Pot Slow Cooker, White Kitchen, was written by M. Earl.

The average rating for this item is 3 out of 5 stars, according to 3 reviews.